HospitalityOS
HospitalityOS — connected operational context with 3D spatial intelligence
01Hospitality Operating System

Everything your hospitality operation needs. Connected.

HospitalityOS connects properties, reservations, guests, teams, assets and intelligence in one operational context — so every part of your business can understand what's happening and what should happen next.

One OS. Connected context.

3D Spatial Intelligence

Live digital twin of your property powered by Matterport & Xperio3D

Everything connected
One operational context
Real-time intelligence
Know what matters, now
Smarter outcomes
Better service. Stronger results.
02Command Center

A clear operational command center.

Open HospitalityOS and immediately understand what needs attention — not a blank dashboard, but exactly what matters today.

Arrivals, departures, and in-house guests at a glance
Today's timeline with every operational event
Actions needed — rooms not ready, pending quotes, maintenance blocks
Live KPIs: availability, occupancy, guest requests, work orders
Intelligence signals flag risks before they reach the guest
HospitalityOS
Today
Fri, Aug 21
Today's Timeline
Actions Needed
03Connected Context

One OS. Connected context.

What happens in reservations affects housekeeping. What happens in maintenance affects availability. HospitalityOS connects these workflows rather than presenting isolated tools.

Reservation Cascade
Reservation confirmed
Inventory updated
Forecast updated
Housekeeping scheduled
Arrival readiness checked
Maintenance Cascade
Maintenance issue: AC Failure — Room 204
Work order created
Room availability affected
Housekeeping notified
Guest re-accommodation evaluated
04AI That Shares Context

Intelligence across every part of your operation.

AI that works across operational domains while sharing authorized context — not isolated chatbots.

HospitalityOS Context Layer

Reservation Intelligence

Enquiries, availability, bookings, signals

Operations Intelligence

Readiness, tasks, workflows, staffing

Maintenance Intelligence

Assets, incidents, work orders, impact

Guest Intelligence

Preferences, requests, stay context, history

Commercial Intelligence

Rates, demand, quotes, lost demand, revenue

Spatial Intelligence

Digital twin, spatial data, exact matching

Shared data
Operational context
Policies
Signals
History
Preferences
05AI That Shares Context

Your property isn't a spreadsheet. Hospitality intelligence becomes spatial.

With a compatible Matterport Digital Twin and Xperio3D, HospitalityOS connects operational intelligence with the actual physical property.

MatterportCaptures the space
Xperio3DUnderstands & activates the Digital Twin
HospitalityOSConnects space with operational context
3D isometric hotel suite with operational data overlays — Room 204, King Bed, Housekeeping, Air Conditioning, Terrace, Wheelchair clearance

Spatial Intelligence requires Xperio3D and a compatible Matterport 3D Virtual Tour / Digital Twin.

True-to-life understanding
Every space. Every detail.
Operationally connected
Real-time data in real space.
Better decisions
Faster readiness. Fewer surprises.
06Exact Matching

Match guests to the right space.

HospitalityOS combines operational, hospitality, and spatial layers to recommend the exact room — not just any available room.

Guest Requirements
2 guests
Ocean view
King bed
Quiet, high floor
HospitalityOS Reasoning
Availability confirmed
Capacity matched (2 guests)
Ocean view verified (spatial)
King bed confirmed (spatial)
High floor · quiet zone
Arrival readiness: Ready
Ocean Suite 204
Ocean Suite 204
Match Score96%
08Guest Experience Intelligence

Understand the stay. Not just the reservation.

Build a contextual understanding of every guest so you can deliver better service and more relevant experiences.

Guest Experience Intelligence — preferences, requests, party, activities, history, room needs, and experience flow into Guest / Stay Context, branching to better service, personalized offers, relevant upsell, and stronger loyalty
Naka Island Resort, Phuket
09From Property Intelligence to Journey Intelligence

Hospitality doesn't exist in isolation.

Guests move between verticals — yacht, resort, destination, venue. HospitalityOS receives experience intents and responds with the right property.

Experience card 1
Experience card 2
Experience card 3
Experience card 4
Experience card 5
The Journey Continues
Yacht → Marina
Seamless arrival
Marina → Resort
Ground transfer
Resort → Yacht
Return journey
Hotel → Dining
Reservation handoff
Villa → Experience
Activity booking
Venue → Accommodation
Group stay
Connected Intelligence
Shared Data
Operational Context
Policies
Signals
History
Preferences
Real-time Availability
09Capabilities Overview

Explore all capabilities.

The full surface of HospitalityOS — every domain, every workflow, one connected system.

Property
  • Properties
  • Portfolios
  • Accommodation Units
  • Facilities
  • Amenities
  • Media
  • Calendar
Commercial
  • Reservations
  • Quotes
  • Rate Plans
  • Fees & Taxes
  • Discounts
  • Payments
  • Deposits
Operations
  • Arrivals
  • Housekeeping
  • Maintenance
  • Work Orders
  • Guest Requests
  • Readiness
  • Turnover
Intelligence
  • Demand
  • Lost Demand
  • Signals
  • Recommendations
  • Snapshots
  • Occupancy
  • Trends
Experience
  • Xperio3D
  • Spatial Facts
  • Exact Matching
  • Deep Links
  • Guest Access
  • Highlights
Platform
  • Integrations
  • Providers
  • Sync
  • Access
  • Audit
  • Webhooks
  • APIs
10Reporting

The right context at every level.

From a single property to an entire ownership group — HospitalityOS delivers the right view to the right person.

Property Level
Today's Operation
  • Arrivals & departures
  • Room readiness
  • Guest requests
  • Maintenance blocks
  • Today's revenue
Portfolio Level
Multiple Properties
  • Cross-property availability
  • Portfolio occupancy
  • Demand signals
  • Lost demand trends
  • Staffing pressure
Group / Ownership Level
Strategic Intelligence
  • Portfolio performance
  • Benchmark comparison
  • Revenue trends
  • Demand forecasting
  • Strategic recommendations
11Integrations

Integration-ready for the tools you already use.

HospitalityOS is ready for integration with leading PMS, channel and booking platforms. Connections have been tested and are activated and configured for each client environment.

Cloudbeds
MEWS
ORACLE
SiteMinder
Sabre
Apaleo
Guesty
RMS
Little Hotelier
Eviivo
Booking.com
HospitalityOS

Your guests experience one journey.Your operation should understand it as one, too.

One OS. Connected context.

We use essential cookies.